At Agent eLearning.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and never share it with anyone outside of our company.
What information does Agent eLearning.com collect and how do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.
So that you may access services and purchase the products and services that we offer through Agent eLearning.com, we require you to provide us with certain information that personally identifies you (“Personal Information”). The Personal Information we collect presently includes the following information: (1) your name, (2) address, (3) telephone number, (4) e-mail address, (5) state license number(s), (6) company or agency affiliation (7) course history information. If you communicate with us by e-mail or complete online forms or surveys, information provided by you in such communications may also be collected as Personal Information.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, but collect no identifying information about our users to accomplish this.
We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services, and special offers we think you’ll find valuable. If you would rather not receive this information, send us an e-mail.
How does Agent eLearning.com protect customer information?
Agent eLearning.com uses the latest encryption technology to keep your personal information safe. All ordering information, including your name, address, and credit card number is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, we will never see or be in possession of your credit card information. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable calling in your credit card information, just give us a call at 615-988-6830. When we complete your transaction, you will receive your order number via our confirmation e-mail.
Will Agent eLearning.com disclose my personal information to outside parties?
Agent eLearning.com does not sell, rent, or loan our customers’ personal information (including customers’ names and shipping, billing, and e-mail addresses) to anyone outside of our company. We take your trust very seriously, so the only messages you receive will be from us. This includes automatic order and shipping confirmation e-mails generated upon receipt of your order. Agent eLearning.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Agent eLearning.com may release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements, or (3) protect the rights, property, or safety of Agent eLearning.com, our users, or others.
How does Agent eLearning.com protect the privacy of children younger than 13 years?
Agent eLearning.com is concerned about the privacy of young children and does not knowingly collect any personal information from children under 13 years. We suggest that you become involved with your child’s access to the Internet and to our site to ensure that his or her privacy is well protected.